Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cristina DeLeon

Cristina DeLeon

September 25, 2024

5  out of  5
rating by Cristina DeLeon
"Diane always does a great job of communicating and getting things accomplished in a very timely manner. I'm always grateful for her assistance!"
We responded:
"Thank you for not keeping Diane a secret! We love to hear of the outstanding customer service our customers receive! We are always here when you need us."
Profile photo of Melissa Straw

Melissa Straw

September 5, 2024

5  out of  5
rating by Melissa Straw
"I love the positive service I receive with the staff. Diane has always been so helpful."
We responded:
"Thank you very much for the review and sharing your kinds words. Please don't hesitate to reach out if you need anything. We're always here when you need us!"
Profile photo of Kim Miller

Kim Miller

September 5, 2024

5  out of  5
rating by Kim Miller
"Absolutely thankful to have Melissa and her team handling my insurance. I transitioned a year ago and unfortunately had to make one claim. I thankful for Melissa and her team with helping and answering all my questions. Thank you all!"
We responded:
"Hey Kim, We appreciate your review and are so happy everything went smoothly for your claim. We are always here for you! We love having you as a part of our State Farm Family!"
Profile photo of nazar elemam

nazar elemam

September 5, 2024

5  out of  5
rating by nazar elemam
"Excellent"
We responded:
"Nazar, Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us. We're here for you any time!"
Profile photo of Martha Montanez

Martha Montanez

August 26, 2024

5  out of  5
rating by Martha Montanez
"Diane is always so helpful, and knowledgeable. We live in Omaha, yet our policies remain at this GI's office just because the staff is wonderful."
We responded:
"Martha, thank you so much for taking the time to share your experience with us! We greatly appreciate your business and loyalty! We will continue to be here when you need us, thanks again!"
Profile photo of Deb Peers

Deb Peers

August 22, 2024

5  out of  5
rating by Deb Peers
"Always thorough and efficient! Easy to deal with!! Appreciate their dedication to their customers!!"
We responded:
"Thank you for the review Deb, it makes our day to hear of our office delivering on our promises! Call anytime; we are here for you!"
Profile photo of Megan Macchia

Megan Macchia

August 21, 2024

5  out of  5
rating by Megan Macchia
"Extremely friendly and helpful! Very knowledgeable about what bundles worked for us. We were able to save so much in the end!"
We responded:
"Thank you so much for the review and kind words! We hope you continue to enjoy working with our office as much as we love helping you! Please don't hesitate to reach out if you need anything!"
Profile photo of Jill Moyer

Jill Moyer

August 21, 2024

5  out of  5
rating by Jill Moyer
"I’m so glad that I found Melissa! She helped my husband and I with our insurance and put together a fantastic policy that helps us be protected and gives us peace of mind. She saved us a ton of money, which also helps a lot. I would definitely recommend her if you’re looking for top notch service and expertise in the insurance industry!"
We responded:
"Jill, we truly appreciate your confidence in us and kind words! Let us know if you need anything in the future we are always here for you!"
Profile photo of Cynthia Cottle

Cynthia Cottle

August 20, 2024

5  out of  5
rating by Cynthia Cottle
"Melisa Reed de State Farm me ofreció un servicio al cliente excepcional con todas mis necesidades de seguro. El equipo de Melissa pudo combinar el seguro de vida, auto y la discapacidad de poco tiempo. Tuve una experiencia muy buena."
We responded:
"¡Muchas gracias Cynthia por tu reseña y estamos muy felices de que todo haya salido bien! ¡No dude en ponerse en contacto con nosotros si necesita algo!"
Profile photo of Kathryn Hill

Kathryn Hill

August 18, 2024

5  out of  5
rating by Kathryn Hill
"Melissa Reed State Farm provided Wonderful, convenient and fast customer service. She was able to bundle all of my insurance needs at a very affordable rate! 10/10 recommend Melissa Reed State Farm."
We responded:
"Seeing your review made our day! We can't say thank you enough for the kind words and taking the time to share them! We love having you as a part of the agency and taking care of your insurance needs!"
Profile photo of Amanda Rodriguez

Amanda Rodriguez

August 15, 2024

5  out of  5
rating by Amanda Rodriguez
"Fast quotes, great customer service, I was attended to immediately and got to review my homeowner rates the very next morning. Emely and Melissa got us way more coverage for a whole lot less! I was switched over to State Farm in no time. Very happy."
We responded:
"Amanda! You made our day! Thank you so much for sharing your experience that you had with our office. We are so glad to have you apart of our State Farm Family!"
Profile photo of Kross 1st

Kross 1st

August 7, 2024

5  out of  5
rating by Kross 1st
"Emely was so helpful with starting my auto and homeowners policy. Will be referring my friends and family."
We responded:
"Thank you for not keeping Emely a secret! We love when the ladies in the office get a special shout out! Thank you for letting us help you with your insurance needs."
Profile photo of Emely Perez

Emely Perez

August 7, 2024

5  out of  5
rating by Emely Perez
"All the lady’s in the office are so helpful with my auto, homeowners, and life needs and questions. Rates are the best in town! Highly recommend!"
We responded:
"Thank you for sharing your 5-star review with us! We find so much joy in having you as a customer and being your go to place for all your insurance needs!"
Profile photo of Douglas Brown

Douglas Brown

July 25, 2024

5  out of  5
rating by Douglas Brown
"Diane always takes care of everything we need for our personal and business insurance, she has my highest recommendation...."
We responded:
"This made us smile! Thank you for taking the time to share you appreciation for Diane and we know it's mutual! Thank you for allowing our office to help you with your insurnace needs!"
Profile photo of Eric Brott

Eric Brott

July 11, 2024

5  out of  5
rating by Eric Brott
"Diane is so awesome, she made getting insurance easy"
We responded:
"Thank you for shouting out how awesome Diane is here and we couldn't agree more! We are so glad to be able to help you and your family out with your insurance needs!"
Profile photo of Elaine Ummel

Elaine Ummel

June 27, 2024

5  out of  5
rating by Elaine Ummel
"Thanks for the great service!"
We responded:
"Thank you for taking the time to share your 5-star experience with us. We love being ablet to help you with your insurance needs! Always here when you need us!"
Profile photo of Darcy Hansen

Darcy Hansen

June 10, 2024

5  out of  5
rating by Darcy Hansen
"Diane is such a wealth of knowledge when it comes to insurance and we as so thankful she is our trusted source for our home, auto, life and small business insurance!"
We responded:
"Thank you so much for not keeping Diane a secret! We are so glad you took the time to share your experience with us!"
Profile photo of Connie Finley

Connie Finley

June 6, 2024

5  out of  5
rating by Connie Finley
"Diane is "The Bomb". She is always there when I need her, rain or shine. And she shines !! Thank you!"
We responded:
"We love hearing how Diane saves the day! She's the best! Thank you for sharing your 5-star review with us - It means so much!!"
Profile photo of Diane Boyd

Diane Boyd

May 30, 2024

5  out of  5
rating by Diane Boyd
"Melissa and team helped me understand my new auto, renters and life insurance policies with ease-great rates is the bonus!"
We responded:
"Thanks Diane for sharing your experience with Melissa Reed State Farm!"
Profile photo of chelsea turek

chelsea turek

May 30, 2024

5  out of  5
rating by chelsea turek
"Thanks for all the helpful tips and advice!"
We responded:
"Thank you so much for your review - We love hearing about your experience and are so grateful to be able to serve you!"
Profile photo of Cynthia Avila

Cynthia Avila

May 24, 2024

4  out of  5
rating by Cynthia Avila
"Diane Boyd at StateFarm Insurance was very quick and easy to set up a Quote and did call me back a few weeks later after I asked if she could call me back to set up my Policy. She was very straightforward and explained how my policy worked and send me my cards via E-mail to have with me at all times. She was very friendly as well. Thanks Diane for the great service you provided me!"
We responded:
"Thank you Cynthia for sharing your experience with us! We are so grateful to have you as a customer and be able to assist you with your insurance needs! "
Profile photo of Donn Hickok

Donn Hickok

May 23, 2024

5  out of  5
rating by Donn Hickok
"I needed a quick response while I was standing at the DMV window and Diane helped right away send what I needed. Thanks"
We responded:
"We love hearing about the exceptional service you received from Diane! We are so thankful to have you as a customer!"
Profile photo of Dallas Brown

Dallas Brown

May 22, 2024

5  out of  5
rating by Dallas Brown
"Teri Brown helped me and she was the kindest lady I have ever had help me. Melissa Reed was very helpful too."
We responded:
"Thank you Dallas for sharing your 5-star review with us! We look forward to seeing you again!"
Profile photo of Pancho Villa

Pancho Villa

May 22, 2024

5  out of  5
rating by Pancho Villa
"The best insurance company very professionals and cheapest around"
We responded:
"Thank you so much for sharing your 5-star review! We are so glad to have you as a customer to help with your insurance needs!"
Profile photo of Chris Anderson

Chris Anderson

May 20, 2024

5  out of  5
rating by Chris Anderson
"Diane has been awesome to work with at Melissa Reed’s office. She is always on top of things and gets things taken care of in a timely fashion."
We responded:
"Thank you so much for sharing the experience you had with Diane! She truly is 5-Stars! "