State Farm® Insurance Agent Melissa Reed
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronald Schmid
November 1, 2024
"Always helpful,friendly,would recommend them for insurance needs."
"Hey Ronald! Thank you so much for your kind words! We really appreciate your 5-star review and we love having you as a customer! Look forward to helping you again soon!"
Stacy Nez
November 1, 2024
"Always such nice interactions and takes care of my needs immediately"
"Stacy! Love seeing your name come up! We are so thankful for you taking the time to leave us a review and we are always here for you when you need us!"
Morgan Snell
October 30, 2024
"Diane was amazing, she was extremely nice and patient with me. Great insurance agency, definitely will encourage others to go through State Farm for their car insurance !!"
"Hey Morgan! Thank you so much for sharing your experience with Diane, we shared your sweet words with her and it made her day! We are so glad you had a wonderful interaction with our office and can't wait to help again!"
Ramona Burry
October 26, 2024
"It is so sad we pay so much money, To find out they won't call you anymore that's what I was told, then I found out they can spend your money out of your bank. because they don't want to take the time to look at a file, Yes I had a check go back Just the The truck insurance, not the Life Insurance. So when I put the money in my bank to pay for it, instead of looking it up to see which one it was they decided to take my money out of my account to pay for both Just because they did not want to look it up, Her comet was now you don't have to pay for Life Insurance next month. Can you understand my concern, If she would have done her job I would have had money to buy some food. She did not show no interest in reimbursed me just that I should be happy. I won't have to pay for life next month. That should have been my decision, not hers. It is my checking account My bank Seeing my side. Yes, I know I could probably fight it. But I think I would like to find an Insurance Company that takes Care of their people. Untell then please do not take money out of my account without my permission. I get headaches really bad so no I cannot check my email with all the Spam out there. At times you really get annoyed look at your email, If that's the only way you want to talk to us. By the way, this was my first time. Not like I make a habit of this. Sorry I don't usually do this. But I just Can't accept that she was OK with doing that. And i'm supposed to be o k with it too, not this time. I really miss Tom Reisdorph He was the best. State farm agent I ever had."
"Hey Ramona, it's been nice being able to talk over your experience this past week. I hope you feel your emotions were heard and know that we are always trying to keep our customers best interest at heart. We appreciate the years we were able to help you and look forward to the door remaining open! "
Daniel Scovill
October 14, 2024
"My training so far has been excellent. Every time I need something, the office is just a text away"
"Thank you for the review, Daniel. Love that you use our texting option to get a hold of us. If you need anything in the future, we are always here for you!"
Jared Rogers
October 9, 2024
"As a new customer of this agency, I was very impressed by the level of customer service and professionalism that was provided upon entering their location! After reading all the 5 star reviews, and then experiencing the same in person I was very happy I had selected the Melissa Reed Agency to handle my Insurance needs! Emely greeted me at the front door promptly, and listened intently as to my needs and was very professional throughout my entire visit. She provided me with the quotes and polices I was looking for in a timely manner and with a smile! Not to mention saving me money which is always a bonus. The office is very neat and orderly and it has a positive aura as everyone was very friendly! Melissa called me to Welcome me to their Agency and I had a nice conversation with Diane as well. All were great and appreciated my business! Emely even made sure I got some State Farm Swag!!! She went above and beyond to make my visit easy and fun! Everyone here is very friendly, great listeners, and genuine. I really appreciate that level of attention and customer service as that is overlooked by many these days. Emely shared with me all the events they do within the community which was very nice to hear about! I highly recommend the Melissa Reed Agency and her staff! You won't be disappointed! I will be recommending them to all of my family and friends! Thanks to this Agency staff for a job well done!"
"Jared!! To say our entire office's day was made by your incredibly kind words would be an understatement. Thank you times a MILLION! We are overjoyed to have you as a part of the office and look forward to continuing to help with all of your insurance needs! From all of us here, we hope you have the absolute best week!"
Cristina DeLeon
September 25, 2024
"Diane always does a great job of communicating and getting things accomplished in a very timely manner. I'm always grateful for her assistance!"
"Thank you for not keeping Diane a secret! We love to hear of the outstanding customer service our customers receive! We are always here when you need us."
Melissa Straw
September 5, 2024
"I love the positive service I receive with the staff. Diane has always been so helpful."
"Thank you very much for the review and sharing your kinds words. Please don't hesitate to reach out if you need anything. We're always here when you need us!"
Kim Miller
September 5, 2024
"Absolutely thankful to have Melissa and her team handling my insurance. I transitioned a year ago and unfortunately had to make one claim. I thankful for Melissa and her team with helping and answering all my questions. Thank you all!"
"Hey Kim, We appreciate your review and are so happy everything went smoothly for your claim. We are always here for you! We love having you as a part of our State Farm Family!"
nazar elemam
September 5, 2024
"Excellent"
"Nazar, Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us. We're here for you any time!"
Martha Montanez
August 26, 2024
"Diane is always so helpful, and knowledgeable. We live in Omaha, yet our policies remain at this GI's office just because the staff is wonderful."
"Martha, thank you so much for taking the time to share your experience with us! We greatly appreciate your business and loyalty! We will continue to be here when you need us, thanks again!"
Deb Peers
August 22, 2024
"Always thorough and efficient! Easy to deal with!! Appreciate their dedication to their customers!!"
"Thank you for the review Deb, it makes our day to hear of our office delivering on our promises! Call anytime; we are here for you!"
Megan Macchia
August 21, 2024
"Extremely friendly and helpful! Very knowledgeable about what bundles worked for us. We were able to save so much in the end!"
"Thank you so much for the review and kind words! We hope you continue to enjoy working with our office as much as we love helping you! Please don't hesitate to reach out if you need anything!"
Jill Moyer
August 21, 2024
"I’m so glad that I found Melissa! She helped my husband and I with our insurance and put together a fantastic policy that helps us be protected and gives us peace of mind. She saved us a ton of money, which also helps a lot. I would definitely recommend her if you’re looking for top notch service and expertise in the insurance industry!"
"Jill, we truly appreciate your confidence in us and kind words! Let us know if you need anything in the future we are always here for you!"
Cynthia Cottle
August 20, 2024
"Melisa Reed de State Farm me ofreció un servicio al cliente excepcional con todas mis necesidades de seguro. El equipo de Melissa pudo combinar el seguro de vida, auto y la discapacidad de poco tiempo. Tuve una experiencia muy buena."
"¡Muchas gracias Cynthia por tu reseña y estamos muy felices de que todo haya salido bien! ¡No dude en ponerse en contacto con nosotros si necesita algo!"
Kathryn Hill
August 18, 2024
"Melissa Reed State Farm provided Wonderful, convenient and fast customer service. She was able to bundle all of my insurance needs at a very affordable rate! 10/10 recommend Melissa Reed State Farm."
"Seeing your review made our day! We can't say thank you enough for the kind words and taking the time to share them! We love having you as a part of the agency and taking care of your insurance needs!"
Amanda Rodriguez
August 15, 2024
"Fast quotes, great customer service, I was attended to immediately and got to review my homeowner rates the very next morning. Emely and Melissa got us way more coverage for a whole lot less! I was switched over to State Farm in no time. Very happy."
"Amanda! You made our day! Thank you so much for sharing your experience that you had with our office. We are so glad to have you apart of our State Farm Family!"
Kross 1st
August 7, 2024
"Emely was so helpful with starting my auto and homeowners policy. Will be referring my friends and family."
"Thank you for not keeping Emely a secret! We love when the ladies in the office get a special shout out! Thank you for letting us help you with your insurance needs."
Emely Perez
August 7, 2024
"All the lady’s in the office are so helpful with my auto, homeowners, and life needs and questions. Rates are the best in town! Highly recommend!"
"Thank you for sharing your 5-star review with us! We find so much joy in having you as a customer and being your go to place for all your insurance needs!"
Douglas Brown
July 25, 2024
"Diane always takes care of everything we need for our personal and business insurance, she has my highest recommendation...."
"This made us smile! Thank you for taking the time to share you appreciation for Diane and we know it's mutual! Thank you for allowing our office to help you with your insurnace needs!"
Eric Brott
July 11, 2024
"Diane is so awesome, she made getting insurance easy"
"Thank you for shouting out how awesome Diane is here and we couldn't agree more! We are so glad to be able to help you and your family out with your insurance needs!"
Elaine Ummel
June 27, 2024
"Thanks for the great service!"
"Thank you for taking the time to share your 5-star experience with us. We love being ablet to help you with your insurance needs! Always here when you need us!"
Darcy Hansen
June 10, 2024
"Diane is such a wealth of knowledge when it comes to insurance and we as so thankful she is our trusted source for our home, auto, life and small business insurance!"
"Thank you so much for not keeping Diane a secret! We are so glad you took the time to share your experience with us!"
Connie Finley
June 6, 2024
"Diane is "The Bomb". She is always there when I need her, rain or shine. And she shines !! Thank you!"
"We love hearing how Diane saves the day! She's the best! Thank you for sharing your 5-star review with us - It means so much!!"
Diane Boyd
May 30, 2024
"Melissa and team helped me understand my new auto, renters and life insurance policies with ease-great rates is the bonus!"
"Thanks Diane for sharing your experience with Melissa Reed State Farm!"