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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Torres

November 13, 2025

5  out of  5
rating by Maria Torres
"I had the pleasure of working with Anthony Cayax and he was of great assistance and looked for all the possible ways for our family to save money on our vehicle insurance coverage. I recommend State Farm with Melissa Reed for any family looking to save money in these hard times. Anthony also assisted me in setting up the APP on my phone and what additional things I would need to do, but always reassured me that I could call or stop by anytime for help or if I had questions. Anthony also assisted me with homeowners insurance and the coverages, explaining many things that I was not aware of being a home owner. All the individuals that work at this office are pleasant and really do have the best intentions on saving you money."
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Wendy Citta

November 10, 2025

5  out of  5
rating by Wendy Citta
"I'm really happy with my experience with Melissa Reed, State Farm Insurance Agent. I got a great insurance rate for my Buick Encore and for the renter's insurance on my apartment. Online portal is super easy to use followed up by agent reaching out to be sure my needs were met. I highly recommend Melissa Reed, State Farm Insurance Agent!!"
We responded:
"Wendy, thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime!"
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Harvey Langrehr

November 6, 2025

5  out of  5
rating by Harvey Langrehr
"Great personal customer service!!!"
We responded:
"Hey Harvey! We appreciate your review and are so happy to have you and your family insured here at the office. We are just a call or text away; Hope you have a fantastic week!"
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Taylor Buckholz

October 21, 2025

5  out of  5
rating by Taylor Buckholz
"Anthony was super helpful with getting me a policy in such a short amount of time!"
We responded:
"Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Anthony provided you with outstanding service! We’ll be sure to share your comments with him! He will be thrilled to know they made such a great impression!"
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david nall

October 3, 2025

5  out of  5
rating by david nall
"Very fast and effecient."
We responded:
"David, thank you for taking the time to leave us a review! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Weston

September 30, 2025

5  out of  5
rating by Michael Weston
"Great office, great service!"
We responded:
"Michael, Thank you for your thoughtful review! We truly value your continued support over the years. Your feedback helps us grow and improve, and we’re so happy to know that you’ve had positive experiences with us time and time again. We’re looking forward to your next visit and to continuing to provide you with great service. If you ever need anything, please don’t hesitate to reach out!"
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Jamie Kalkowski

September 29, 2025

5  out of  5
rating by Jamie Kalkowski
"I really enjoy the service that Mel Reed has done for me. She is the best State farm agent in Grand Island. She answer her phone when you need her !!"
We responded:
"Wow! Thank you for your amazing review! It was a pleasure being able to make your experience special. It's so important to me that every customer feels valued, and we’re thrilled that you noticed the dedication and care. It’s feedback like yours that keeps our team motivated! We truly appreciate your support!"
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Katie Burge

September 23, 2025

5  out of  5
rating by Katie Burge
"Melissa is always a pleasure to deal with. Super sweet and always a fast response. Just another reason I love this company thanks again Melissa!"
We responded:
"Thank you so much for sharing your 5 star review with us! We love being your home for insurance and taking care of what matters most!"
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Kelly Hixon

September 23, 2025

5  out of  5
rating by Kelly Hixon
"Just wanted to say Agent Diane Boyd at this agency goes out of her way to help you find the best prices, and to accommodate your schedule to meet as well. Super friendly and knowledgeable."
We responded:
"Kelly, Thank you for your amazing review! We’re so happy to hear that Diane was able to make your experience special. She works so hard to ensure every customer feels valued, and we’re thrilled that you noticed her dedication and care. We’ll be sure to share your kind words with Diane - it’s feedback like yours that keeps our team motivated. We truly appreciate your support!"
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BOBBYBOBBOI123

September 22, 2025

5  out of  5
rating by BOBBYBOBBOI123
"Great customer service"
We responded:
"Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime. "
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Glenn Arnold

September 18, 2025

5  out of  5
rating by Glenn Arnold
"I really enjoy the service that Melissa Reed has done for me. She is the best State farm agent in Grand Island. If anyone needs insurance Melissa Reed is the best for you."
We responded:
"Glenn, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Karen Rodas

September 18, 2025

5  out of  5
rating by Karen Rodas
"Melissa and all her team are very friendly and helpful. I recommend them!"
We responded:
"Karen, Thank you so much for your kind review! We truly appreciate your loyalty and are so grateful to have you as a long-time customer. Your feedback always means a lot to us, and we’re thrilled to know that we continue to meet your expectations. We look forward to serving you for many more visits ahead. If there’s anything else we can do for you, don’t hesitate to let us know!"
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Diane Boyd

September 18, 2025

5  out of  5
rating by Diane Boyd
"Thank you Melissa and team for taking the time to explain my coverages and policies. I am now set up with my auto, home, life and disability policies. Saving a bit extra $$ helps a bunch! Highly recommend!!"
We responded:
"Diane! We truly appreciate your kind feedback! It’s always a pleasure to hear when our customers enjoy their experience. Your positive words mean a lot to our team, who works hard to provide the best possible service. We look forward to your next visit and can’t wait to continue serving you!"
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Anthony Cayax

September 17, 2025

5  out of  5
rating by Anthony Cayax
"Highly recommend doing business with this agency. Melissa and her team take the time to get to know you and make sure you are fully taken care of. They made sure my auto, home, and life insurance is up to date and I can always count on them if I have any questions/concerns. Thank you Melissa and team for all the hard work. They are truly the best in the business!"
We responded:
"Anthony! Thank you for taking the time to leave such a wonderful review! We’re thrilled to know you had a great experience with us. Your kind words inspire us to keep doing our best every day. We can’t wait to see you again! If there’s anything we can do to make your next visit even better, please let us know."
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Shirley Hughes

September 9, 2025

5  out of  5
rating by Shirley Hughes
"Great service-thanks"
We responded:
"Shirley, Thank you for your thoughtful review! We truly value your continued support over the years. We’re so happy to know that you’ve had positive experiences with us time and time again. We’re looking forward to your next visit and to continuing to provide you with great service. If you ever need anything, please don’t hesitate to reach out!"
Profile photo of Gary Purvis

Gary Purvis

September 9, 2025

5  out of  5
rating by Gary Purvis
"Great help and auto premiums - thanks"
We responded:
"Gary, We’re honored by your positive feedback! Thank you for taking the time to leave a review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Miranda Hoos

September 5, 2025

5  out of  5
rating by Miranda Hoos
"Super friendly, knows his job well, and is very informative!"
We responded:
"Hey Miranda! Thank you so much for your kind words! We really appreciate your positive review and it is great to have you as a customer. We look forward to seeing you again soon!"
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Daniel Scovill

September 4, 2025

5  out of  5
rating by Daniel Scovill
"My training so far has been excellent. Every time I need something, the office is just a text away"
We responded:
"Thank you for the review, Daniel. Love that you use our texting option to get a hold of us. If you need anything in the future, we are always here for you!"
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Bill T

August 27, 2025

5  out of  5
rating by Bill T
"Anthony was amazing! He stayed after closing so we could meet with him. Showed us ways to save money and also different things to add to our insurance to improve it. Went the extra mile! He's a keeper."
We responded:
"Bill, thank you for taking the time to leave such a thoughtful review. We are thrilled to hear that Anthony provided you with outstanding service. Anthony consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of his hard work. We'll be sure to share your comments with Anthony - He'll be delighted to know he made such a great impression. If there's anything else we can do for you, please don't hesitate to let us know!"
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Jonathan Moya

August 26, 2025

5  out of  5
rating by Jonathan Moya
"Very professional, extremely helpful, and polite. I am a satisfied costumer. Thank you!"
We responded:
"Jonathan, thank you for taking the time to leave such a positive review. We're delighted to hear that our service surpassed your expectations. Providing high-quality and helpful service is at the heart of everything we do, and your feedback reassures us that we're on the right track. We truly appreciate your trust. Should you need anything else, we are here!"
Profile photo of Kristy Schleeman

Kristy Schleeman

August 25, 2025

5  out of  5
rating by Kristy Schleeman
"Diane keeps taking my money every month, she smiles when she takes it so I stay. Haha!!!"
We responded:
"Kristy! This one made us giggle! Thank you for taking the time to leave us a review and we are delighted to hear that Diane provided you with such friendly customer service. We'll be sure to share your comments with her! If there's anything else we can do for you, please don't hesitate to let us know!"
Profile photo of Diane Boyd

Diane Boyd

August 25, 2025

5  out of  5
rating by Diane Boyd
"Melissa and team helped me understand my new auto, renters and life insurance policies with ease-great rates is the bonus!"
We responded:
"Thanks Diane for sharing your experience with Melissa Reed State Farm!"
Profile photo of Jeronimo Jimenez

Jeronimo Jimenez

August 23, 2025

5  out of  5
rating by Jeronimo Jimenez
"Anthony is very personable and kind"
We responded:
"We truly appreciate your kind feedback! It's always a pleasure to hear when our customers enjoy their experience! Your positive words mean a lot to Anthony, who works so hard to provide the best possible service. We look forward to your next visit and can't wait to continue serving you!"
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chris kinport

August 18, 2025

5  out of  5
rating by chris kinport
"Diane is the best!! She helps me understand everything that I ask questions about. She has helped me ever since I got state farm insurance. She is an amazing person and goes above and beyond to help."
We responded:
"Chris, thank you for your amazing review! We're so happy to hear that Diane was able to make your experience special. She works hard to ensure every customer feels valued and we're thrilled that you noticed her dedication and care. We'll be sure to share your kind words with Diane - It's feedback like yours that keeps our team motivated. We truly appreciate your support!"
Profile photo of abidan yax

abidan yax

August 13, 2025

5  out of  5
rating by abidan yax
"I had an amazing experience working with Anthony as my insurance agent. From start to finish, the process was seamless and stress-free. He took the time to explain everything clearly, answered all my questions, and made sure I understood my options. Anthony’s professionalism, responsiveness, and genuine care made me feel confident every step of the way. I truly appreciate how effortless he made the entire process and highly recommend him to anyone looking for exceptional service."
We responded:
"Thank you so much for your kind review! We're so glad to hear that Anthony was able to assist you. Anthony is truly an asset to our team and it's always wonderful to hear that their efforts are appreciated. We'll be sure to pass along your feedback to him - He'll be thrilled to know he made such a positive impact! We're grateful for your support and look forward to serving you again soon!"