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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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35 859

September 30, 2026

5 out of 5 rating by 35 859
"We were paying $4500 for six months of coverage on 4 vehicles, with a $1000 deductible. Diane was able to gives a $500 deductible for 4 cars at $1700 for six months!
She also lowered our house insurance from $5500 down to $2800! THANKYOU DIANE!"
We responded:
"WOW! Now this is what we love to hear and see! Thank you so much for highlighting the savings and service you received at our office! Don't keep Diane a secret :) If we can help more of your friends and family please let us know!"
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Katherine Sebastian Morales

September 28, 2026

5 out of 5 rating by Katherine Sebastian Morales
"Anthony has been amazing assisting me and the people that I have brought in. He is friendly and really helpful. I will definitely would recommend working with him to everyone."
We responded:
"We absolutely love that you're telling your friends and family about Anthony. He's one of the best in the business and he cares so much about all the people he gets to help! Thank you for sharing such a wonderful review!"
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Elizabeth Gonzalez

September 28, 2026

5 out of 5 rating by Elizabeth Gonzalez
"Had the best and easiest experience with Anthony. He was super kind and helpful and helped me with the biggest smile and the most positive attitude!"
We responded:
"We've never seen Anthony have a bad day! Thank you, Elizabeth, for sharing the experience you had while working with Anthony! We can't wait to see you back in the office soon!"
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JD Palu

September 25, 2026

5 out of 5 rating by JD Palu
"The State Farm Melissa Reed branch always delivers exceptional customer service. I have leased and purchased vehicles through this location and they are always helpful and quick when you need them. There might not be anyone quicker to reply to your email in the Grand Island Metropolitan Region than Diane Boyd and I can guarantee that."
We responded:
"Hey JD! Thank you so much for taking the time to share such a detailed review of your experience with our office and Diane! We can all agree that Diane can and will respond to an email making sure you're taken care of faster than anyone in the tri-city area! Can't wait to have you back in the office!"
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SC JOHNSON

September 24, 2026

5 out of 5 rating by SC JOHNSON
"Thanks for your great help and service!"
We responded:
"Thank you so much for the 5-star review! If there is anything we can do next time to make your experience even more memorable, please let us know! We will be here when you need us!"
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Bill Lawrey Jr

September 15, 2026

5 out of 5 rating by Bill Lawrey Jr
"Very helpful and quick to respond. On top of that, a great price!"
We responded:
"Bill! We loved seeing your name on here! Thank you so much for the 5-star shout out! We love hearing you got a great price with helpful, friendly service. Let us know how we can help you again and you know we'll be there!"
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trevor Rutcosky

September 14, 2026

5 out of 5 rating by trevor Rutcosky
"I had amazing service with Melissa and her staff. Highly recommend to anyone looking for a quick and easy process"
We responded:
"Wow! Thank you Trevor for your kind review! We are so thankful to have you as a part of our agency. Make sure when you refer someone have them mention your name so we can get you our referral gift!"
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Alexander Thuernagle (thuerna)

September 14, 2026

5 out of 5 rating by Alexander Thuernagle (thuerna)
"Diane is awesome and always on top her game. Thanks for the years of service."
We responded:
"We couldn't agree more! She never misses a beat and is one of the best! Thank you for taking the time to give her a shout-out and 5-star review!"
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Georgeann Williams

September 14, 2026

5 out of 5 rating by Georgeann Williams
"Prompt, friendly, overall amazing service!!!!"
We responded:
"We love to hear it! Thank you, Georgeann for the thorough review, by you taking the time to share your thoughts we will be able to help more people find the coverage they are looking for as quickly as possible!"
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Brandon Gardner

September 11, 2026

5 out of 5 rating by Brandon Gardner
"Quick easy and friendly people"
We responded:
"Made our day! We love hearing that you received friendly service from our office, can't say I'm surprised! We are so thankful for you Brandon!"
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Walter Ragland

September 11, 2026

5 out of 5 rating by Walter Ragland
"Fast - superb help - Thanks to you Melissa, Diane and team"
We responded:
"Walter your review has us smiling! Thank you for sharing about our amazing service and quick response! While we try to deliver on this promise as much as well can we love to hear when people get to experience it!"
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Zamzam Jama

September 10, 2026

5 out of 5 rating by Zamzam Jama
"Thanks Diane for your help on the claim"
We responded:
"Not all hero's wear capes! Diane is an expert when it comes to getting claims through to the finish line. We are show grateful to have her on the team helping customers during some of their hardest times! "
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Diane Boyd

September 9, 2026

5 out of 5 rating by Diane Boyd
"Melissa and team helped me understand my new auto, renters and life insurance policies with ease-great rates is the bonus!"
We responded:
"Thanks Diane for sharing your experience with Melissa Reed State Farm!"
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Kurt Hoskins

September 4, 2026

5 out of 5 rating by Kurt Hoskins
"Thanks for your help Diane-great service@"
We responded:
"Thank you for giving Diane such a great shout out! She does wonders helping people from the smallest of things to helping with payments to the tough stuff like helping customers file claims! Thanks Kurt for not keeping her a secret and taking the time to leave a review! "
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william earnest

September 3, 2026

5 out of 5 rating by william earnest
"Great service!"
We responded:
"Bill! Thank you for leaving us a 5-star review! Highlighting our amazing service! We strive to make your experience with us one of some world-class service and to hear we are delivering on that promise makes our day! "
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Leo Bell

September 2, 2026

5 out of 5 rating by Leo Bell
"hello, Douglas here love farm very good coverage no crops though..."
We responded:
"Thank you so much for your 5-star review! We love hearing you received great coverage even if you don't have any crops :) We do love our farm/ranchers too!"
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Kim Strong

August 27, 2026

5 out of 5 rating by Kim Strong
"Anthony Cayax went above and beyond helping me find the best Auto policy for my family!"
We responded:
"When the whole family gets to benefit from the savings that's the best Win! Anthony might have to change his middle name to 'Above and Beyond' because that is just truly how he does business! Thank you for taking the time to share and leave a review!"
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Peggy Lechner

August 19, 2026

5 out of 5 rating by Peggy Lechner
"Diane is the best!!"
We responded:
"She sure is! It's amazing to see our customers share the same appreciation for the awesome people we have here in the office. Thank you for taking the time to share about to share about Diane and leave a review!"
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Alejandro Jacobo

August 6, 2026

5 out of 5 rating by Alejandro Jacobo
"10/10 experience . Emely was very helpful and professional she provided multiple quotes for me got me to where I wanted to be made it quick and easy !!"
We responded:
"Alejandro! We are thrilled to have you share your experience that you had with Emely! Hearing Emely made the process so seamless is so her! She is extremely knowledgeable and we love to brag on her knowledge and customer service! Thank you so much for choosing our agency for your insurance needs!"
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Mayleen Arias Lima

July 31, 2026

5 out of 5 rating by Mayleen Arias Lima
"Really nice guy, made it really easy to get a quote and explained everything really well and very informative, on some stuff that other people don’t inform us."
We responded:
"Mayleen! Thank you so much for your glowing review about Anthony! He truly is one of the best in the business and always takes his time to make sure you feel comfortable about the protection you're getting. Thank you again!"
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Roger Aldrich

July 14, 2026

5 out of 5 rating by Roger Aldrich
"Thanks for all the claima help Diane. Great service!"
We responded:
"It was our pleasure, Roger! We love being able to problem solve immediately and we thank you for your loyalty to State Farm and our office! Here if you need anything!"
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Ramon Ramos

July 10, 2026

5 out of 5 rating by Ramon Ramos
"Thanks for all your great service and help Diane"
We responded:
"Ramon! We love seeing your name on here and when you visit us in the office - Thank you for always brining your smile when you come to see us!"
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Gennavieve Rednour

July 10, 2026

5 out of 5 rating by Gennavieve Rednour
"Anthony has been amazing assisting me in all of my insurance needs. He is friendly, efficient and went above and beyond getting everything prepared for my homeowners insurance. Definitely would recommend working with him to everyone."
We responded:
"This made our day! Anthony is so wonderful at what he does, he makes everyone feel so comfortable about their insurance and make sure it is the right fit for you. With you're review we can help more people looking to experience the same great service! And please don't keep him a secret and ask about our referral program too!"
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Janette P

June 25, 2026

5 out of 5 rating by Janette P
"Love Mellissa and all her staff! Best customer service ever!"
We responded:
"Janette! You know we are big fans of yours! Can't thank you enough for being such a loyal customer and sharing our love for this community/small businesses! "
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chris griffin

June 25, 2026

5 out of 5 rating by chris griffin
"The best customer service!!!! extremely nice and helpful when dealing with life issues."
We responded:
"Aww! Chris, this made our Month! You know how much our office loves our chats and look forward to when you stop by. We will always be here and look forward to spoiling you next year at our Customer Appreciation Week!"